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Mel Tomlin is Deputy Group HR Director at Royal Mail Group, having joined the organisation 18 years ago on an Executive Development Programme. During her time in Royal Mail, Mel has worked in a variety of roles, include Managing Director of GLS in Ireland, Ops Director of RM Netherlands, Director of Customer Experience for Royal Mail Group, Ops and Customer Services Director of RM Wholesale, Ops Director of RM International, Strategy Deployment Director Royal Mail Group and Area Manager PFW. She has been fortunate to work with some great people on some fun challenges and has an extensive network across the business. Her current role requires her to work closely with the Letters and Parcels businesses, the commercials teams and professional functions and with one of her responsibilities being employee engagement; she is well placed to champion the interests of the Rowland Hill Fund. Prior to joining Royal Mail, Mel worked for ACAS and also spent a number of years in the construction materials industry – running quarries and blowing up rocks for a living! Mel holds a Master Degree in Business Administration (MBA) and an Honours Degree in Business Studies, as well as professional qualifications in Marketing, HR and Finance.