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Louise Alexander is HR Director at the Insolvency Service, an agency of the Department of Business, Energy and Industrial Strategy, having joined the Civil Service in 2013 as Deputy Director at the Department of Health. She started her career at the Post Office as a graduate trainee and spent 5 years working in Marketing and Retail before taking on roles as Executive Assistant to the MD of the Post Office and later the Chairman and CEO of Royal Mail Group. Louise studied for her MBA at the same time, and from there moved into HR, undertaking various roles across areas such as business partnering, talent management and HR transformation. She became Head of HR for Royal Mail Operations in 2011 before leaving Royal Mail in 2013 to join the Civil Service.